Shipping and Returns

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Shipping Policy

Shipping rates for the continental US are as follows:

Economy Shipping: $5.95

2nd Day Delivery:

$24.99 (order value $0 - $75.00)

$39.99 (order value $75.01 - $150.00)

$49.99 (order value $150.01-$250.00)

$59.99 (order value $250.01+)

Next Day Delivery:

$69.99 (order value $0 - $124.99)

$79.99 (order value $125 - $199.99)

$99.99 (order value $200+)

 
We will charge you a $10 fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer's error. If you provide us an incorrect zip code or other addressing error incorrect or missing apartment number you will be charged the $10 fee since the shipping company will charge us a fee for this correction. For packages marked RETURN TO SENDER or REFUSED there is a 25% restocking fee.
 
How Do I Track My Package:
Tracking numbers starting with a 1Z are trackable through the UPS website.
www.ups.com
Tracking numbers starting with a 82 or LM are trackable through the UPS website.
http://www.ups-mi.net/packageID/
Tracking Numbers starting with a 94 , CJ, EC, LZ, LJ, LX or US are trackable through USPS at www.usps.com
 

How fast will my order ship?

Orders placed after 2PM CST (14:00) will be processed the following business day.

Does MMA Overload ship to APO, FPO, and other military addresses?
 
Yes, we ship to all military addresses. When entering the shipping address for an APO or FPO address please make sure the country selected is the United States. If you need help placing your order please use the live help or phone number listed at the top of our website. For packages marked RETURN TO SENDER or REFUSED there is a 25% restocking fee.
 
FLAT RATE ECONOMY SHIPPING

FLat Rate Economy Shipping is the most economical shipping option offered by MMA Overload. Average delivery time in the US is between 3-6 busines days.  Hawaii, Alaska and Puerto Rico will take longer for delivery. Packages can be tracked at USPS.com.  

UPS Mail Innovations

Please note that if selecting UPS Mail Innovations as your shipping method of choice, your package may take longer than the average 6-10 day delivery time depending on the destination country. UPS does not guarantee a specific date of delivery. Upon shipping packages are issued a tracking number, when these items reach New York for departure out of the US a new tracking number is issued and updated.  This tracking number can be tracked at USPS.com. This service will be delivered by your local postal service. Please note UPS Mail Innovations packages are not insured and once confirmed delivery is not the responsibilty of MMA Overload

How do I estimate Flat Rate Economy, 2 Day and Next Day Air days?

  • Next day is delivered on the next business day after the orders has shipped
  • 2 Day is 2 business days after the order has shipped.
  • Flat Rate Economy Shipping will vary between 2-6 business on average
  • Note: Weekends and holidays do not count as shipping/business days.

Here are a couple of delivery time examples:

  • A 2 day package shipped on Monday should be delivered on Wednesday.
  • A 2 day package shipped on Thursday should be delivered on Monday.
  • Ups business days are: Monday, Tuesday, Wednesday, Thursday & Friday
  • If your delivery day falls on a holiday your package should be delivered on the next working day
 
Does MMA Overload ship internationally?

Yes, we ship to *MOST* countries that are not considered "high risk". Here is a list of all countries we currently ship to:

 

AUSTRALIA

 

CANADA

 

DENMARK

 

FRANCE 

 

FINLAND

 

IRELAND

 

ITALY

 

JAPAN

 

NETHERLANDS

 

NEW ZEALAND

 

NORWAY

 

SAUDI ARABIA

 

SINGAPORE

 

SPAIN

 

SWEDEN

 

SWITZERLAND

 

UNITED KINGDOM

 

UNITED STATES

 

Shipping options are UPS Mail Innovations, UPS International, USPS Global Priority, Global Express Guaranteed or Global Express. International customers shipping charges will be based on the weight of order and county of destination and are non-negotiable. At the current time we accept Visa, Mastercard, American Express, & Paypal for international orders.  Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country  permits the shipment of our products to your country. If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost minus the 25% restocking fee, but you are still responsible for the shipping charges. MMA Overload is not responsible for taxes or tariffs on packages shipped internationally. All taxes, tariffs and customs fees are the responsibility of the customer.  All returned packages for international orders will be charged the shipping fee MMA Overload occurs for the return. Any International orders that received FREE promotional shipping and the package is returned will be charged the original shipping fee. When purchasing on MMA Overload.com you are agreeing to these terms. Since USPS has no control over packages once they have left the country, we are not responsible for lost or stolen packages. Prepayment is required.

 

Options for International Shipping:

  • UPS Mail Innovations
  • USPS Priority, USPS First International and GLOBAL EXPRESS
  • UPS International

To calculate costs of shipping:

  • Place product(s) in cart
  • Enter zip code, state & country in the shipping calculation
  • Choose shipping method
  • Click Apply
*Shipping Methods & Charges are determined, per order, based on product size & weight.
 

Order Status

What does Awaiting Fulfillment mean?

"Awaiting Fulfillment" means that your order was received, confirmed, and is currently processing. The next step in the process is to box and ship your package.

 

Return Policy

To help expedite your return please make sure you have signed up for an account on MMA Overload.com. Click HERE to register.

We accept returns up to 30 days from the day of shipment of your order excluding Compression Shorts/Undergarments, Compression Pants/Spats, Vale Tudos, Swimwear, Mouthguards, Protective Cups, Socks, Autographed Items, Training Masks and Supplements.

You may download the return authorization form here (PDF format).

A store credit will be issued for sale items returned less shipping costs. A sale item is defined as any item discounted from its regular price. Coupons used to purchase an item are considered a sale item and can only be returned for a store credit within the 30 days of purchase.  For regular price items a refund or store credit will be issued upon receipt of the return less shipping costs.  All items must be returned in the same condition they were received with proper authorization. All items must be new, unworn and unwashed, free from defects, abnormal smells, and with original packaging and tags attached, if applicable. All items returned that are not in the same condition as received or after 30 days will be refused, no exceptions, and item(s) will be returned at your expense.

MMA Overload will not be held responsible for any lost or damaged items returned to us during shipping. The customer is responsible for all return shipping costs unless a shipping error on our part was made. Please ensure a signature required when shipping items back to us. We are not responsible for lost packages. If a shipment has been sent to you and it is refused or returned to us for any reason then you will be subject to a 25% return fee along with any fees incurred by the shipping company (FedEx, USPS, DHL) and issued a store credit by gift card for the remainder. Shipping charges will not be refunded. Any damaged product must be received by us before any credits or product reshipment.  No compression shorts, undergarments, swim suits, autographed memorabilia, mouth guards, protective cups, rash guards, and supplements can be returned, even if they are new.

MMA Overload is not responsible for any typographical errors on this site and reserves the right to change prices at anytime without prior notice.

MMA Overload is not responsible for health and fitness claims or any guarantees made by manufacturers for any products. All guarantee issues must be handled through manufacturer.

Deal of The Day Items

Deal of the Day items are items that are discounted for a 24 hour period of time. The discounted prices can not apply to orders placed before or after the 24 hour period. Deal of the Day items can only be returned for a STORE CREDIT. There are NO REFUNDS on the Deal of The Day.   

Sale Items 

Sale items can be returned for a store credit up to 30 days from the purchase. A store credit will be issued for sale items returned less shipping costs. A sale item is defined as any item discounted from its regular price. Coupons used to purchase an item are considered a sale item and can only be returned for a store credit within the 30 days of purchase. All items must be returned in the same condition they were received with proper authorization. All items must be new, unworn and unwashed, free from defects, abnormal smells, and with original packaging and tags attached, if applicable. All items returned that are not in the same condition as received or after 30 days will be refused and returned, no exceptions, and item(s) will be returned at your expense.

Pre-Sale Items

Pre-Sale are items not in stock and sometimes not yet released by the manufacturer. All orders made with a pre-sale item will ship at the time the pre-sale item is in stock. If you would like the other items shipped before the pre-sale item is in stock an additional shipping charge will apply. We try an update the dates of pre-sale items on our website as manufacturers give us updates.

 

Manufacturer's Defect

A manufacturer's defect is a defective product or defective area of a product that was not an intentional design element or intended feature. All manufactures defects are the responsibility of the manufacturer. MMA Overload is not held responsible for damaged items that come from the manufacturer. All items sold through MMA Overload come pre packaged/bagged and tagged by the manufacturer. If you purchase an item through MMA Overload that has a defect, send photos of the defective areas to customerservice@mmaoverload.com. We will alert the manufacturer that the item(s) in question is defective and forward the photos to the manufacturer. Some manufactures respond quicker to resolve these situations than others.

NON-RETURNABLE ITEMS

Due to hygiene resons we cannot accept these items for return

  • Compression Shorts/Undergarments
  • Singlets
  • Vale Tudos
  • Swimwear
  • Mouthguards
  • Protective Cups
  • Socks
  • Training Masks
  • Supplements

MMA Overload apologizes that these items can not be returned, but we want to protect of customers' health and maintain quality standards.